FAQ

 

What else can I do apart from surf during the trip?

The Islands are beautiful and the clear water, you can make some unforgettable snorkelling, excellent fishing sessions, some land exploration or just relax and enjoy the nature.

What is ideal level of surf to go to the Mentawai Islands?

Mentawai Islands offer waves for all levels of surfer. Of course the better prepare you are the most you will enjoy the trip. Also Mentawai Surf Charters crew recommend you to get a fitness preparation to support the long surf sessions.

What boards and how many should I take with me?

It is hard to tell you what boards you should bring, but you should consider bring boards for barrelling waves, for big waves depending on your level of surf and boards for perfect manoeuvrable waves. Do not forget to have a replacement to your main board. Mentawai Surf Charters surf guides suggest you to bring between 3 and 4, from 5’11 to 6’10 and of any shape.

What should I pack for my trip?

Mentawai Surf Charters crew advice is to pack as lightly as possible as you will spend most of your time in the water. Although here a few s things you should really consider bring apart from your essential luggage. Surf shirt or a light wet suit for sun and reef protection extra surfboard tropical surf wax surfboard repair kit extra leg hopes spare fins kit surf hat surf helmet reef booties personal first-aid kit sea sickness pills and basic medication (fever, flu, earache and headache) insect repellent thongs or sandals hat, sunglasses and eye drops sun block and after sun cream books, Mp3 player, video camera

When is the best time of the year to visit the Mentawai?

Mentawai Islands are one of the most consistent regions for surfing. The high season runs from April to October, where we have usually the biggest and most constant swells, but the most crowded time as well. The rest of the year the Mentawai still get perfect waves and if you lucky you can get the swell of the year with hardly anyone out!

What extras cost could I have?

Mentawai tourism taxes (US$ 50.00 per person) Meals off the boats Visa money Excess baggage Government Taxes Photos service on board Tips for the crew Souvenirs from the locals Home stay in Padang Extra beer if needed

What is not included on the Mentawai Surf Charters package?

Photo service (available but with extra cost) Airline tickets Mentawai tourism taxes (US$ 50.00 per person) Hotel in Padang Meals off boat Travel insurance Airport and Visa taxes Excess baggage Personal spending money Alcoholic drinks apart from beers Tips for the crew

What is included on the Mentawai Surf Charters package?

Transfer airport-boat-airport Surf guide All meals on board Snacks and fruit Juices, soft drinks and filtered water 12 cartons of beer (Bintang) Use of fishing and snorkelling gears

What is the company cancelation policy?

Mentawai Surf Charters will not give your deposit back, although we can relocate you to another date according to our availability. Click here to check our term & conditions.

What happens in case of an earthquake or tsunami?

The area is situated within an active seismic plate, but being in deep water at sea is the safest place to be. Our crew is trained and we do have a procedure in case of an event.

What are the chances to get Malaria?

On the boat, the chances are minimum although Malaria is present in Sumatra and the Mentawai Islands. Mosquitoes do not fly the distance to where the boat anchor, although the risk exist and we recommend you discuss with your Doctor the option of take an anti-malarial pill. Also avoiding visit to land between dusk and dawn reduce the chances.

Is there any kind of communication on board?

Yes, we do have a satellite phone on the boats for an emergency use only, if you really want to use for any other reason will be charged a part. Also, some areas of the Mentawai Islands has mobile signal. Some of the surf resorts and surfcamp have internet access and you can go there and use with extra cost.

What’s the plan if I injure myself surfing?

Mentawai Surf Charters crew is trained and will assist you with the first aid. If necessary, we can stitch you up on board and you can stay on the board until the return. Although if you want go back to Padang before, we can organize for you with extra cost. If it’s really serious, we’ll contact your travelling insurance company and follow instructions. Click here to check our term & conditions.

Will be someone from Mentawai Surf Charters waiting for me at the airport?

Yes, will be someone from Mentawai Surf Charters crew waiting for you (It is important that you send us a confirmation of your flight details). He will be wearing a Mentawai Surf Charters T-shirt. We also have a truck to take all your boards with safety to the boat.

Do I need to get a visa to Indonesia?

Yes you do, but you do not need to get the visa in advance, once you arrive in Indonesia you get a 30 day Visa before you clear Immigration and Customs. This visa is purchased at the airport and the cost is USD 25.00 (only payable in US dollar cash).

Where the Mentawai Surf Charters boats departure from?

All the boats departure from Padang, a city located on west coast of Sumatra, one of the Islands in Indonesia.

How do I get there?

There is a few routes you can take to get to Padang, depends on where you coming from. The most common one are though Jakarta, Singapore or Kuala Lumpur (Malaysia). We advise to consult your travel agent to check the easiest one for you.

What time should I book my flight to arrive in Padang?

Mentawai Surf Charters boats leaves Padang port after 6:00 pm. We strongly recommend that you arrive around lunch time avoiding any problems with delays.

What time should I book my flight to leave Padang?

The Mentawai Surf Charters boats arrive in Padang port usually early in the morning on the return date. Although we recommend you to book your flight around lunch time to avoid any problems with delays that can happen.

What happens if I arrive too early in Padang?

If you arrive too early in Padang, we give you the option to be accommodated on a local home stay with a extra cost of USD 10.00 where you can have a shower, access to internet and get a nice meal (not included on the package) or you can go to a restaurant to have a feed (not included on the package) while waiting to the boat get ready for departure.

What happens if my flight is delayed or my boards don’t make it?

We will delay our departure and make an effort to sort the situation out, although our schedule is short and we will wait until a limited time. If is not possible to wait more we will try to organize something else with an extra cost. Click here to check our term & conditions.

Mentawai Surf Charters mission is to offer a high quality service and provide our guests a unique surf experience in the most consistent and world class waves surf destination, the Mentawais and Telo Island.

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